Sunday, September 30, 2012

Cancellation of Air India Express flight to Kochi draws ire

Muscat: Hundred-and-eighteen passengers who were supposed to fly from Muscat to Kochi, the commercial capital of the southern Indian state of Kerala, in an Air India Express flight, were accommodated in hotels in Ruwi as their flight developed a "technical glitch-?.

"The aircraft has developed a technical glitch before its flight. Engineers are doing their best to resolve the problem. As soon as the problem is resolved, the passengers will be flown to their destination,-? Amresh Chaudhary, country manager of Air India in Muscat, told Times of Oman.

Meanwhile, the passengers who were stranded due to the flight cancellation were seen visibly agitated at the airport

"The flight was to take off at 11.50am and all the passengers had checked in. There was no information initially. We were waiting for the bus to transports us to the aircraft. By 12pm, some officials came and said that the flight could only leave the next day,-? Reji Sahul, one of the stranded Air Indian Express passengers, said.

"They are providing hotel accommodation. Some who came on visit visa and those who have cancelled their visas are provided accommodation at the airport itself,-? he said, while adding that there are at least 15 families among the passengers, including a pregnant woman and infants.

Since last week, passengers from Kerala to Middle East destinations are going through a harrowing time with Air India announcing cancellation of several of its flights.

Woes continue
Last Saturday, passengers created unruly scenes at the airport at Thiruvananthapuram when a Sharjah-bound flight was cancelled at the last minute. Though the reason for the cancellation was cited as "technical-?.

Most of the flights that were cancelled are Air India Express flights, 90 per cent of which were being operated from Kerala.
According to media reports, Air India had cancelled 168 flights from three international airports in Kerala -? Thiruvananthapuram, Kochi and Kozhikode -? to Gulf destinations from September 17.

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Source: http://www.timesofoman.com/innercat.aspx?detail=13224

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